Privacy Policy

KENFEST is committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage with our services. By using our website and services, you consent to the practices described in this policy.If you have any questions or concerns about this Privacy Policy, please contact us at:

‍Email: hello@kenfest.co.uk

INFORMATION WE COLLECT

1. Personal Information: We may collect personal information, such as your name, email address, postal address, and phone number, when you make a purchase on our website. This information is necessary for processing your order and providing you with customer support.
2. Payment Information: When you make a purchase, we may collect payment details, such as credit card information. Please note that we do not store this information, and it is processed securely through trusted third-party payment processors.
3. Website Usage Information: We use cookies and other tracking technologies to collect information about your interaction with our website. This information includes your IP address, browser type, device information, and website usage patterns. We use this data for website analysis and performance improvement.

How we use your information

1. Order Processing: We use your personal and payment information to process and fulfill your orders, including order confirmation, shipping, and customer support.: We may collect personal information, such as your name, email address, postal address, and phone number, when you make a purchase on our website. This information is necessary for processing your order and providing you with customer support.
2. Website Analysis: We use website usage information to analyze user behavior and preferences, which helps us improve our website’s functionality and user experience.
3. Marketing and Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.

Data SHaring

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business. These service providers are contractually bound to keep your information confidential and secure.

We may also disclose your information if required by law or to protect our rights, privacy, safety, or property, or the safety of others.

Data Security

We take data security seriously and employ industry-standard measures to safeguard your information. This includes secure socket layer (SSL) technology to encrypt sensitive information during transmission and secure access controls.

Your rights

You have the following rights concerning your personal information:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request to correct any inaccurate or incomplete personal information we have about you.
3. Deletion: You can request the deletion of your personal information, subject to legal obligations.
4. Opt-out: You can opt out of marketing communications at any time.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will always be posted on our website.

Contact us

If you have any questions or concerns regarding your privacy or our Privacy Policy, please contact us at hello@kenfest.co.uk or +44 1926 853945. Thank you for entrusting us with your data. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.